| How you get a price | A fixed price online before you book. No quote visit or call needed.[1] | An instant online price and booking; the team confirms the same business day.[2] | Instant online pricing and booking, or a custom quote.[3] | Book through its online form, which estimates work from bedrooms, bathrooms and extras, or by phone with its customer service team.[4]Its terms say you must sign up for an account to use the service. | Post a task for free with a description and a budget, then receive offers from Taskers.[5] |
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| Who chooses the cleaner | The job is offered to available cleaners near you; you can't choose a named cleaner when you book.[6]Cleaners are independent contractors who set their own availability and accept or decline work. | MaidForYou matches a cleaning business by distance, rating and specialism; you can name a preferred one.[7]A preferred business isn't guaranteed. | Jobs are offered to contract cleaners, who choose whether to accept them.[8] | It matches you with cleaners, and its terms say it may assign different cleaners to your bookings at its discretion.[9] | You choose a Tasker from the offers, after checking their profile, badges and reviews.[10]There's no obligation to accept any offer. |
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| How the price is set | Fixed price by service, bedrooms, bathrooms and how often.[1]Includes GST and the Care & Cover fee. The same in every city. Live from the booking calculator. | Flat rate from $163 for a one-bedroom studio or apartment; regular cleans from $138.55; or $66 an hour.[2]Prices include GST. The regular figure appears beside a 15% saving; the page doesn't say whether residential hourly rates are per cleaner. | Basic clean packages from $160 (1 bedroom, 1 bathroom) to $490 (6 bedrooms), plus $40 per extra bathroom; or $77 an hour per cleaner.[11]GST and frequency not stated. Its hourly guide says all services are based on hourly rates. | Sydney house cleaning: $150 for 1 bedroom and 1 bathroom, $155 for 2 bedrooms and 1 bathroom, $200 for 3 bedrooms and 2 bathrooms, up to $530 for 8 bedrooms and 6 bathrooms. Deep cleaning: $190 to $610 for the same sizes.[12]GST not stated. Its pages differ: its general house-cleaning page lists $165 for 2 bedrooms and 1 bathroom and $210 for 3 bedrooms and 2 bathrooms, and its Sydney FAQ says deep cleans start from $200. Canberra: house cleaning $150 (1 bedroom, 1 bathroom) to $540 (8 bedrooms, 6 bathrooms); deep cleaning $190 to $610; end-of-lease $335 to $980.[13]GST not stated. | Each offer is one total price for the task, agreed before the work starts.[14]Set by each Tasker. Open-ended hourly offers settled after the job fall outside Airtasker's payment guidelines. |
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| Fees you pay on top | The price you see includes GST and a Care & Cover fee (insurance and card processing).[15]No weekend, pet or second-storey surcharge. | Not stated in the sources we reviewed | Not stated in the sources we reviewed | Extras are priced separately, for example inside oven $60, inside fridge $60, rangehood $40 and changing bed sheets $10. Its terms allow the price to be adjusted if the work on arrival differs significantly from what was described.[12]Carpet steam cleaning is $60 a room as a house-clean extra on its price page and $40 in its FAQ. | A Connection Fee of $9.95 to $59.95 (including GST), set by the task price, paid when you assign a Tasker.[16]Waived with an $89-a-year membership. The Tasker's own service fee comes out of the agreed price, not on top. |
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| Equipment and products | The cleaner brings products and equipment, including a vacuum and mop.[17] | Cleaners bring all supplies and equipment.[2] | Cleaning supplies and equipment are included.[3] | Cleaning supplies and industry-grade equipment are included.[18] | Agreed for each task; there's no platform default.[19]Customers are asked to say what equipment they have; Taskers arrange what's needed. |
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| Insurance | Care & Cover on every booking includes up to $10 million public liability insurance through Chubb.[20]Conditions and exclusions apply; report damage within 48 hours. | Every clean is covered by $20 million public liability insurance.[2] | Described as fully insured up to $10 million.[3]Who holds the policy isn't stated. | Its pages describe cleaners as fully insured; its terms say damage claims may be investigated through its insurance processes and cap its liability at the fees paid for the service.[9]No amount published on the pages we reviewed. | Third-party liability insurance up to $10 million, through Chubb, for registered Taskers.[21]Excludes poor workmanship and cash or off-platform jobs. Claims within 30 days; an excess is paid by the Tasker. |
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| If something is missed | Report a missed task within 48 hours and eligible concerns get a free re-clean of those areas within seven business days. If you're still unhappy, a review and a fair credit or refund.[22]Doesn't apply if access, water or power was missing, or the scope changed after booking. | 200% Satisfaction Guarantee: report within 48 hours for a free re-clean within 48 hours of your report; then a refund or credit.[23]Its terms ask for photo evidence for a full refund and pay no cash instead of a re-clean. | Call within 24 hours with photos (7 days for move-in and move-out cleans) for a re-clean in 1 to 3 days; then credit or a refund if it's still not right.[24] | If you're not satisfied, contact it within 24 hours and it will return to fix the problem at no extra charge; for bond cleans it returns within 72 hours of an agent's report.[25]Its terms say re-clean requests should preferably come within 48 hours, with photos or video where possible. | A free dispute service once work has started; Airtasker reviews both sides and decides.[26]Its insurance excludes poor workmanship, and it suggests asking Taskers about their own cover. |
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| Cancelling or rescheduling | Free with at least 24 hours' notice. Inside 24 hours, a fee may apply under the current terms.[6]If the cleaner can't get in after 20 minutes, the booking is cancelled and the lockout fee in the current terms applies. | Free up to 24 hours before; a $50 fee inside 24 hours.[7]If there's no access on arrival, the full price may be charged. | At least 24 hours' notice; a $70 fee may apply inside 24 hours.[24]$70 also applies to lockouts or unsafe pets. | Free with more than 24 hours' notice; $66 including GST with less than 24 hours' notice; $165 including GST if the cleaner is on site and can't get in or the job is cancelled.[9]Its home page FAQ gives the on-site fee as $166. | Either side asks to cancel and the other accepts. If you're found responsible you lose the Connection Fee; the task price is refunded.[19]With no reply in 48 hours the task cancels automatically. Illness or travel problems don't count as exceptions. |
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| When you pay | A card hold about 48 hours before the clean; the charge is taken after it.[27]Visa, Mastercard or American Express. | Card details taken at booking; charged automatically after the clean.[7] | A card hold two days before; charged the evening after the clean.[24] | No upfront payment; pay by credit card, debit card or bank transfer once the clean is done.[28] | Your card is charged when you accept an offer, and Airtasker holds the money until you release it after the task.[29]Released payments can't be recovered in a dispute. Cash isn't supported. |
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