Some service details are temporarily unavailable. Confirm inclusions and your price in booking.
FOR YOUR NEW HOME
Move-in cleaning, booked in 60 seconds.
A clean start, before you unpack.
A detailed clean of your new home while it’s empty: inside the cupboards, wardrobes, oven and dishwasher, interior windows and bathrooms, done after you get the keys and before the furniture arrives.
- Pay after your clean
- Free cancellation up to 24h
- Missed something? Tell us within 48 hours
Unpack into
a clean home.
Is it the right clean?
The detailed clean for an empty home. Is it the one you need?
AT A GLANCE
Move-in cleaning at a glance
Our end of lease checklist, booked for the empty home you’re moving into, before your furniture arrives.
Price
See your priceTime
A team of two shares it, so they’re on site for about half as long.
When to book
The earliest day you have the keys, with the power and water on and a gap before the removalists arrive.
If something is missed
Tell us within 48 hours of the clean finishing, and an eligible re-clean of the missed part is free under our Care & Cover terms.
IS IT THE RIGHT CLEAN?
What is a move-in clean?
It’s our end of lease package, booked for the home you’re moving into: the same detailed checklist, extras and price, for an empty home. Booking it before your belongings arrive means every cupboard, wardrobe and appliance can be cleaned inside before you fill it.
Empty home, after handover
Book it for the window between getting the keys and the removalists arriving.
Already moved in?
Once furniture and boxes are in, a deep clean suits better: it’s planned for a furnished home.
Moving out as well?
Book an end of lease clean for the old place and a move-in clean for the new one.
KEYS, ACCESS AND REMOVALISTS
Planning a clean between the keys and moving day
Book the clean for the earliest day you have access and the power and water are on, with a gap before the removalists arrive. If keys and furniture arrive on the same day, book the clean first and the truck for the afternoon.
Access
We don’t hold keys. Meet the cleaner, or leave a lockbox code, and book any building lift or visitor access with the strata or building manager.
Power and water
Connect electricity and water before the clean; the clean can’t go ahead without them.
Empty cupboards and appliances
Nothing to unpack yet is the point: the oven, dishwasher, cupboards and wardrobes are cleaned inside while they’re empty.
Parking
Arrange a visitor space or add parking instructions to your booking.
Move-in cleaning checklist, room by room.
A little clarity.
Room by room.
Here’s what’s covered by this clean. Accessible surfaces only; please flag delicate materials, build-up or access needs before your visit.
Contact the team to confirm the checklist for this service before booking.
MAKE IT YOUR CLEAN
Optional extras
Choose available extras in booking and review their price before adding them.
GOOD TO KNOW BEFOREHAND
Outside the usual scope
Mould removal, hazardous waste, heavy lifting, high-reach areas and chandeliers aren’t part of these domestic cleans. Repairs, pest control and gardening need separate arrangements.
Carpet steam cleaning isn’t part of the clean itself; vacuuming is included. You can add carpet steam cleaning in booking or book it on its own. If your lease asks for a professional carpet clean, keep the receipt.
Regrouting, sealing, exterior windows and other specialist work aren’t part of our cleans. A balcony, patio or garage can be added as an extra; ask the team about anything else before booking.
Check a particular taskOnce the checklist matches your home, compare providers. House cleaning providers in Australia compared. Compare cleaning providers’ inclusions, prices, who arranges the cleaner and what happens if a task is missed.
Your home
Move-in cleaning, priced by your rooms, not the hour.
Bedrooms and bathrooms set your price. Apartments, units, terraces and houses cost the same for the same rooms.
Showing the most-booked home; change the rooms to see yours.
How often
One visit, booked as a one-off.
Pay after your clean · pause, skip or change your schedule any time
Check dates for your home
Pay after your clean · we confirm your cleaner by email
Your cleaner arrives within the window, and we email you once they're confirmed. How arrival windows work.
WHO WE WELCOME INTO YOUR HOME
Experienced cleaners. Thoughtful checks.
We look for people who already know how to clean professionally and are committed to quality service. Our application process checks who they are, how they work and whether they are ready for the services they offer.
Identity verification
Cleaners complete an identity check before they can be approved to take bookings.
Professional cleaning checks
New applicants tell us about their professional cleaning experience, skills and equipment for the services they offer. Answers that need a closer look are flagged for review.
Mandatory safety checks
Every cleaner completes practical safety questions covering cleaning products, surface care and keeping bathroom and kitchen cloths separate. Safety answers that need attention must be resolved before they can take new jobs.
Phone screening
We screen every applicant over the phone before approval.
Online orientation
Our signup flow includes three short cleaning videos with quizzes covering kitchens, bathrooms and living areas.
Quality & ratings checks
Our checks continue after approval. Customers can rate every clean. We closely monitor each cleaner’s ratings and feedback, and follow up when a clean falls short.
A personal quality promise
Each cleaner personally accepts our quality agreement for the services they offer during signup and skills setup. They commit to doing their best to deliver a premium clean and returning at no extra charge if you report a cleaning concern or leave a low rating within 48 hours of your clean ending. The 48 hours is for reporting a concern; the return visit is arranged afterwards.
Team members complete their own checks and make their own quality promise. A team leader’s experience does not replace each cleaner’s personal skills, safety checks or identity verification.
Care & Cover
A little more peace of mind.
Every clean comes with Care & Cover: our Happiness Guarantee, published insurance cover and a team to turn to.
- 01The Happiness GuaranteeIf something on the booked list isn't right, tell us within 48 hours. We arrange a complimentary re-clean of those areas within seven business days, and if you're still unhappy we review it and offer a fair credit or refund.
- 02Up to $10 million public liability insuranceOur service terms describe up to $10 million in public liability insurance through Chubb Insurance Australia. If something is damaged, send a photo and a reasonable estimate, and it goes through the separate damage and insurance process.
- 03A team to turn toCall 1300 009 363, Monday to Saturday, 9 to 5, or get help online. You pay after your clean, and cancellation is free up to 24 hours before.
Care & Cover isn't an insurance policy, and conditions apply: a re-clean doesn't apply when a clean couldn't go ahead as booked, such as no access, water or power. Care & Cover, in full · Service terms
Simply Maid · completed cleans
See the work in real homes
Selected examples from Simply Maid’s own records across Australia. Any customer feedback shown is selected positive feedback about that visit. Historical work and prices do not establish current availability.
Completed-clean examples are temporarily unavailable. You can still check your price and dates in booking.
CLOSER TO HOME
Move-in cleaning by city
Read the local guide for your city, then check your suburb and available dates in booking.
01Is a move-in clean different from an end of lease clean?
The checklist is the same: it’s our end of lease package, booked for an empty home you’re moving into. You book it as an end of lease clean, and the price is the same.
02Do I need to be there?
No, as long as the cleaner can get in. Meet them, or leave a lockbox code and any building access details in your booking notes. We don’t hold keys.
03Can you clean on the day I get the keys?
Often, if there’s availability for your date and the power and water are on. Book the clean before the removalists, not after.
04Is carpet steam cleaning included?
Not in the clean itself. Vacuuming is included, and you can add carpet steam cleaning in booking, or book it on its own, if you want the carpets done before you move in.
05What if something was missed?
Tell us within 48 hours of the clean finishing. An eligible re-clean is completed within seven business days of the original clean, under our Care & Cover terms.
06Are your cleaners insured?
Yes. Every cleaner is identity-verified before their first clean, and our service terms describe up to $10 million in public liability insurance through Chubb Insurance Australia. If something is damaged, send us a photo and a reasonable estimate within 48 hours and it goes through our damage and insurance process. Care & Cover, in full.
READ NEXT
Moving house
- Move-in cleaning checklistWhat to record and clean before you unpack.
- Moving house checklistWeek by week, from notice to the first week in.
- End of lease cleaningFor the home you’re leaving
- End of lease cleaning costsMove-in cleans use the same price; prices by home size.
- House cleaning prices
- Find cleaning in your area
MOVE-IN, DEEP OR END OF LEASE?
Which clean suits your new home?
For an empty home, book the move-in clean: it’s the end of lease package, with interior windows, inside wardrobes and walls wiped down. If you’ve already moved in, book deep. For an everyday clean of a home that’s already in good shape, standard is enough.
| Task | Standard | Deep | End of lease / move-in |
|---|---|---|---|
| Carpet steam cleaning | Book separately | Book separately | Book separately |
| How often you can book | One-off | One-off | One-off |
| Time booked, 2 bed, 1 bath | — | — | — |
| One-off price, 2 bed, 1 bath | — | — | — |
Inclusions come from the checklist our cleaners work through on every visit of that service, and the extras offered in booking. Prices are AUD per visit from our booking calculator, including GST and the Care & Cover fee, for a home that has been kept on top of, with no extras or discount code. Prices are the same in every city we serve. Time booked is for one cleaner; a team of two shares it, so they are on site for about half as long. Regrouting, sealing, mould removal and exterior windows are not part of any clean.
How long does a move-in clean take?
A team of two shares that time, so they’re on site for about half as long.
Booked times are shown in booking for your home.
BEFORE THE FURNITURE ARRIVES
If you’re renting, record the condition first
Your entry condition report is the benchmark when you move out, so record the home as you find it before the clean. Note and photograph marks, stains and damage, and return your copy of the report by the deadline your state sets.
If the home was left dirty, note that on the report too. We clean to our checklist, but we don’t repair damage, remove mould or clean the outside of the property.
Our move-in cleaning checklist covers what to record first, each state's deadline for returning the report, and the order to clean an empty home.
Move-in cleaning and the property condition report serve different purposes. Check selected interiors and extras before booking; do not assume every appliance or cupboard interior is included.
Read the illustration as text
- Record what is there
- Photograph the starting condition before cleaning changes it.
- Clean the agreed areas
- Make cupboards and surfaces accessible for the booked tasks.
- Unpack afterwards
- Let cleaned areas dry before putting belongings away.
Confirm the scope before moving day.
How to book a move-in clean
A few clear steps.
A little more room.
Choose the details online, with your price in view before you confirm.
01Tell us about home.
Choose your clean, the size of your home and how often you’d like a hand. Add any extras your home needs.
02Make room in your week.
Add your address, then choose from the available dates and arrival windows. Your window is the time your cleaner is expected to arrive.
03Review your clean.
Add your contact and payment details, then check your choices, total and booking terms. Confirm when you’re ready.
Once your booking is confirmed.
Your confirmation and customer account keep the visit details together. Contact the team if your plans change.
MAKE A LITTLE SPACE FOR YOURSELF
A lighter week is 60 seconds away.
A fresh chapter.
One less thing to organise.
Let’s find the right clean for you.
About 60 seconds · pay after your clean · free cancellation up to 24h