Some service details are temporarily unavailable. Confirm inclusions and your price in booking.
FOR APARTMENTS, UNITS AND STUDIOS
Apartment cleaning, booked in 60 seconds.
Up the lift, down to the detail.
A standard clean for your apartment, unit or studio: the kitchen, bathroom, floors and everyday surfaces. Priced by bedrooms and bathrooms, the same as a house, with building access set out in your booking notes.
- Pay after your clean
- Free cancellation up to 24h
- Missed something? Tell us within 48 hours
A little help,
a little more life.
Is it the right clean?
The everyday clean, kept up. Is it the one you need?
AT A GLANCE
Apartment cleaning at a glance
A standard clean for apartments, units, studios and townhouses: the kitchen, bathrooms, floors and everyday surfaces, priced by bedrooms and bathrooms with no apartment, floor or lift charge.
Price
See your priceBuilding access
Add the intercom or building code, where to find a key or fob, the lift and parking to your booking notes. You don’t need to be home.
Supplies
Your cleaner brings the products and equipment, vacuum included, up from the car.
If something is missed
Tell us within 48 hours of the clean finishing, and an eligible re-clean of the missed part is free under our Care & Cover terms.
Is an apartment clean right for you?
For the apartment you live in.
An apartment clean is our standard clean, booked for a smaller home in a shared building. Tell us how much attention it needs and how the cleaner gets in, and the booking allows for the work involved.
- Kitchen, bathroom and living areas
- Floors vacuumed and mopped
- One-off or a regular schedule
Need inside appliances or more detailed attention?
Explore deep cleaningAPARTMENT OR HOUSE?
Do apartments cost less to clean?
The price depends on bedrooms, bathrooms, the home’s condition, how often you book and any extras, not on whether it’s an apartment or a house. A one-bedroom apartment and a one-bedroom house with the same bathrooms cost the same, and there’s no charge for the floor, the lift or the building.
Live prices are temporarily unavailable. Your price is shown in booking.
How does the cleaner get into my building?
Through the details you put in your booking notes. Add them when you book, or update them from your account before the visit.
Intercom, keys and fobs
The building or intercom code, or where a key or fob will be left. Concierge buildings: tell the desk the cleaner is coming.
Lifts and stairs
Which lift to use, any times the building limits trades, and the floor. Walk-ups are fine; say how many flights.
Parking
Where the cleaner can park: a visitor bay, the street or a loading zone. They bring their supplies and equipment up from the car.
If the cleaner can’t get in
Keep the access details current. If the cleaner can’t get in at the booked time, our booking terms explain what happens next.
Preparation helps the cleaner reach the agreed areas. Do not move heavy furniture or attempt unsafe access; discuss any obstruction or special requirement before the visit.
Read the illustration as text
- Check the booked tasks
- Confirm the service and any extras against the work you want done.
- Make the areas accessible
- Put loose belongings away and clear the surfaces to be cleaned.
- Share practical details
- Entry, parking, pets, delicate surfaces and existing damage.
A little preparation gives the clean a clear starting point.
WEEKLY, FORTNIGHTLY OR EVERY FOUR WEEKS
How often should you book a regular clean?
You can also book a one-off.
Not sure? Start fortnightly. If the house needs us again by the end of the first week, move to weekly; if it still looks good at two weeks, try every four. You can change the frequency from your account. Our guide to how often to hire a cleaner goes through household size, pets and allergies.
Live prices are temporarily unavailable. Your price is shown in booking.
Will the first visit cost more?
Only if your home needs more attention. When you book, you tell us how much attention it needs. A home with some build-up or that needs a proper reset gets extra time on the first visit, and that visit costs more; every later visit is charged at the regular price.
If it’s been months, or you want the oven and more detailed cleaning before settling into a routine, a deep clean first can make more sense. A standard first visit catches up on everyday surfaces; it isn’t booked for inside appliances unless you add them.
Live prices are temporarily unavailable. Your price is shown in booking.
Apartment cleaning checklist, room by room.
A little clarity.
Room by room.
Here’s what’s covered by this clean. Accessible surfaces only; please flag delicate materials, build-up or access needs before your visit.
Contact the team to confirm the checklist for this service before booking.
MAKE IT YOUR CLEAN
Optional extras
Choose available extras in booking and review their price before adding them.
Inside oven, fridge and kitchen cupboards are optional extras with Standard. Deep includes the oven; fridge and kitchen cupboard interiors remain optional. End of Lease includes all three.
GOOD TO KNOW BEFOREHAND
Outside the usual scope
Mould removal, hazardous waste, heavy lifting, high-reach areas and chandeliers aren’t part of these domestic cleans. Repairs, pest control and gardening need separate arrangements.
Carpet steam cleaning isn’t part of a Standard Clean; vacuuming is included. You can add it to a Deep or End of Lease Clean, or book it on its own.
A balcony or patio can be added as an extra. Regrouting, sealing, exterior cleaning and other specialist work aren’t part of our cleans; ask the team before booking.
Check a particular taskOnce the checklist matches your home, compare providers. House cleaning providers in Australia compared. Compare cleaning providers’ inclusions, prices, who arranges the cleaner and what happens if a task is missed.
Your home
Apartment cleaning, priced by your rooms, not the hour.
Bedrooms and bathrooms set your price. Apartments, units, terraces and houses cost the same for the same rooms.
Showing the most-booked home; change the rooms to see yours.
How often
One visit, booked as a one-off.
Pay after your clean · pause, skip or change your schedule any time
Check dates for your home
Pay after your clean · we confirm your cleaner by email
Your cleaner arrives within the window, and we email you once they're confirmed. How arrival windows work.
WHO WE WELCOME INTO YOUR HOME
Experienced cleaners. Thoughtful checks.
We look for people who already know how to clean professionally and are committed to quality service. Our application process checks who they are, how they work and whether they are ready for the services they offer.
Identity verification
Cleaners complete an identity check before they can be approved to take bookings.
Professional cleaning checks
New applicants tell us about their professional cleaning experience, skills and equipment for the services they offer. Answers that need a closer look are flagged for review.
Mandatory safety checks
Every cleaner completes practical safety questions covering cleaning products, surface care and keeping bathroom and kitchen cloths separate. Safety answers that need attention must be resolved before they can take new jobs.
Phone screening
We screen every applicant over the phone before approval.
Online orientation
Our signup flow includes three short cleaning videos with quizzes covering kitchens, bathrooms and living areas.
Quality & ratings checks
Our checks continue after approval. Customers can rate every clean. We closely monitor each cleaner’s ratings and feedback, and follow up when a clean falls short.
A personal quality promise
Each cleaner personally accepts our quality agreement for the services they offer during signup and skills setup. They commit to doing their best to deliver a premium clean and returning at no extra charge if you report a cleaning concern or leave a low rating within 48 hours of your clean ending. The 48 hours is for reporting a concern; the return visit is arranged afterwards.
Team members complete their own checks and make their own quality promise. A team leader’s experience does not replace each cleaner’s personal skills, safety checks or identity verification.
Care & Cover
A little more peace of mind.
Every clean comes with Care & Cover: our Happiness Guarantee, published insurance cover and a team to turn to.
- 01The Happiness GuaranteeIf something on the booked list isn't right, tell us within 48 hours. We arrange a complimentary re-clean of those areas within seven business days, and if you're still unhappy we review it and offer a fair credit or refund.
- 02Up to $10 million public liability insuranceOur service terms describe up to $10 million in public liability insurance through Chubb Insurance Australia. If something is damaged, send a photo and a reasonable estimate, and it goes through the separate damage and insurance process.
- 03A team to turn toCall 1300 009 363, Monday to Saturday, 9 to 5, or get help online. You pay after your clean, and cancellation is free up to 24 hours before.
Care & Cover isn't an insurance policy, and conditions apply: a re-clean doesn't apply when a clean couldn't go ahead as booked, such as no access, water or power. Care & Cover, in full · Service terms
Simply Maid · completed cleans
See the work in real homes
Selected examples from Simply Maid’s own records across Australia. Any customer feedback shown is selected positive feedback about that visit. Historical work and prices do not establish current availability.
Completed-clean examples are temporarily unavailable. You can still check your price and dates in booking.
CLOSER TO HOME
Apartment cleaning by city
Read the local guide for your city, then check your suburb and available dates in booking.
01Do you clean studio apartments?
Yes. Book a studio as a one-bedroom home with its bathrooms, and tell us it’s a studio in your booking notes.
02Do I need to be home?
No. Add entry instructions, the intercom code or where to find a key, and keep pets secured.
03I’m moving out of my apartment. Which clean do I need?
Book an end of lease clean. It adds the inside of the oven, fridge, cupboards, wardrobes and windows, and walls, for an empty home.
01Can I book a one-off standard clean?
02Will I have the same cleaner each visit?
03How is the price worked out?
04Do I need to supply products or equipment?
05What if I need to change my booking?
06Are your cleaners insured?
Are the balcony and windows included?
Outside windows, glass you can only reach from outside and anything above a two-step ladder aren’t part of our cleans.
Optional extras and what they cost
Inside the oven, fridge and cupboards, interior windows, a load of laundry (washed, dried and folded) and a balcony or patio can be added to a standard clean. Each extra is priced in booking before you confirm. On a regular plan, an extra applies to the first visit unless you add it again.
Extras and their prices are shown in booking.
Do you clean the common areas of the building?
No. An apartment clean covers the inside of your home. Lobbies, stairwells, car parks and other common property belong to the owners corporation, and building cleaning is a separate business service.
STANDARD OR DEEP?
Should you book a standard or a deep clean?
Book standard when your home is kept on top of and you want the everyday jobs done well. Book deep when it needs a proper reset, including the inside of the oven, grout, skirting boards and ceiling fans. Fridge and kitchen cupboard interiors are optional extras with either clean. You can also upgrade a standard booking to a deep clean at checkout.
| Task | Standard | Deep |
|---|---|---|
| Carpet steam cleaning | Book separately | Book separately |
| How often you can book | One-off | One-off |
| Time booked, 2 bed, 1 bath | — | — |
| One-off price, 2 bed, 1 bath | — | — |
Inclusions come from the checklist our cleaners work through on every visit of that service, and the extras offered in booking. Prices are AUD per visit from our booking calculator, including GST and the Care & Cover fee, for a home that has been kept on top of, with no extras or discount code. Prices are the same in every city we serve. Time booked is for one cleaner; a team of two shares it, so they are on site for about half as long. Regrouting, sealing, mould removal and exterior windows are not part of any clean.
How long does a standard clean take?
A team shares that work and can spend less time in your home, at the same fixed price for the booked scope. This is a planning estimate, not a guaranteed finish time.
In a one or two-bedroom home that’s cleaned regularly, that’s roughly two to two and a half hours for one cleaner. A first visit, a larger home or extras add time, and the booking allows for it.
Our guide to how long a house clean takes explains current standard-clean estimates by home size, team time and two- or three-hour priorities.
Booked times are shown in booking for your home.
How to prepare for an apartment clean
A little preparation.
A useful head start.
No need to clean before your clean. These small preparations help make the visit work for your home.
- Make the surfaces accessible
Put away loose items where you can, so your cleaner can spend their time cleaning the surfaces underneath.
- Leave the little details
Add access instructions, parking information and priorities in the booking notes. Confirm special products or sensitive surfaces with the team.
- Prepare any extras
If inside appliances or cupboards are included or added, empty them so they’re ready to clean. Let the team know if you need help planning access.
Same cleaner, schedule changes and regular prices
Keeping the same cleaner
Ask to keep the same cleaner and we’ll try to roster them for your visits. Leave and rosters change, so we can’t promise the same person every time.
Moving or cancelling a visit
Change a visit from your account. With 24 hours’ notice or more there’s no fee; with less, a $70 fee may apply.
Regular-plan prices
If a price changes, we tell you at least seven days ahead.
Pausing or stopping
Pause or cancel your plan from your account at any time, with 24 hours’ notice for the next visit.
How to book an apartment clean
A few clear steps.
A little more room.
Choose the details online, with your price in view before you confirm.
01Tell us about home.
Choose your clean, the size of your home and how often you’d like a hand. Add any extras your home needs.
02Make room in your week.
Add your address, then choose from the available dates and arrival windows. Your window is the time your cleaner is expected to arrive.
03Review your clean.
Add your contact and payment details, then check your choices, total and booking terms. Confirm when you’re ready.
Once your booking is confirmed.
Your confirmation and customer account keep the visit details together. Contact the team if your plans change.
What to keep on top of between visits
A ten-minute reset most evenings keeps the house feeling clean until the next visit: clear and wipe the kitchen benches, empty the sink, squeegee the shower screen and put things back where they live. Leave the scrubbing, floors and bathrooms for the clean.
MAKE A LITTLE SPACE FOR YOURSELF
A lighter week is 60 seconds away.
A lovely home.
A lighter week.
Let’s find the right clean for you.
About 60 seconds · pay after your clean · free cancellation up to 24h