| How you get a price | A fixed price online before you book. No quote visit or call needed.[1] | Book online with the full price shown first; Easy Bliss then confirms availability and the home size by email, and the team reviews the home on arrival.[2] | An enquiry or estimate form, or a call or text on weekdays. For regular cleaning, Nest matches a cleaner and books a trial clean.[3] | Instant online booking, which it says takes about 60 seconds, with no deposit.[4] | Book online; Family Clean hand-matches a worker, usually within a week, and the worker arranges the day and time with you.[5] |
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| Who chooses the cleaner | The job is offered to available cleaners near you; you can't choose a named cleaner when you book.[6]Cleaners are independent contractors who set their own availability and accept or decline work. | Not stated in the sources we reviewed | Nest hand-selects a cleaner and matches them to your home.[3] | On a recurring plan it assigns a primary cleaner, plus a backup for holidays and sick days.[7] | Family Clean chooses the match; you can ask for a different worker.[5] |
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| How the price is set | Fixed price by service, bedrooms, bathrooms and how often.[1]Includes GST and the Care & Cover fee. The same in every city. Live from the booking calculator. | Flat prices by rooms and bathrooms, including GST: regular cleaning from $190 (1 room, 1 bathroom) to $366 (5 rooms, 3 bathrooms), and $270 for 3 rooms and 2 bathrooms. Hourly: $79 per cleaner per hour.[8]The final price is confirmed after the home is checked, and may change if it needs much more time. | Regular cleaning: $49 an hour including GST, with products and equipment included.[3]One-off cleans are charged at a higher hourly rate; bond cleans are quoted. | Flat-rate one-time clean: from $119 for 1 bedroom and 1 bathroom, $170 for 3 bedrooms and 1 bathroom, $210 for 4 bedrooms and 2 bathrooms, up to $400 for 7 bedrooms and 6 bathrooms.[9]The pricing table says these prices exclude GST; its FAQ says all prices are GST inclusive. Hourly cleaning: $73.50 an hour per cleaner for a one-off clean, $69.83 fortnightly and $66.15 weekly, GST inclusive.[9]You give a priority cleaning list before the visit and the cleaner works the hours you book. | $60 an hour per person for a Home Assistant; $50 an hour per person for Barefoot Basics.[10]Prices exclude GST unless the worker must charge it. |
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| Fees you pay on top | The price you see includes GST and a Care & Cover fee (insurance and card processing).[11]No weekend, pet or second-storey surcharge. | 30% extra on Queensland public holidays, and a 40% fee for cancelling within 24 hours, no access, or a home beyond the booked scope.[12]Paid parking is passed on at cost, only if you agree. | Card payments attract a processing fee.[13]Amount not stated. | Extras are priced separately, for example oven cleaning $60, inside fridge $40, interior window glass from $65; a deep-clean upgrade adds $136.[9]Its extras table says these prices exclude GST. | A one-off matching fee: $370 for a Home Assistant or $49 for Barefoot Basics.[10]Refunded if no match is found within a week; covers replacements for 6 months. |
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| Equipment and products | The cleaner brings products and equipment, including a vacuum and mop.[14] | Teams bring their own products and equipment, and won't use yours.[15] | Cleaners bring all products and equipment, including a vacuum, mop and bucket.[16] | Every cleaner arrives with cleaning products and equipment (vacuum, mop, microfibre cloths).[7] | You supply the equipment and products.[10] |
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| Insurance | Care & Cover on every booking includes up to $10 million public liability insurance through Chubb.[17]Conditions and exclusions apply; report damage within 48 hours. | Each team holds its own public liability insurance of at least $10 million.[12]Its terms make the assigned team responsible for damage. Insurer not named. | Two of its FAQs say each cleaner holds their own insurance; another says the business is fully insured.[16]Type and amount of cover not stated. | Its FAQ says its public liability policy covers accidental damage.[7]No amount published on the pages we reviewed. | Workers hold public liability insurance.[10]Limit and insurer not published; it suggests considering household worker insurance. |
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| If something is missed | Report a missed task within 48 hours and eligible concerns get a free re-clean of those areas within seven business days. If you're still unhappy, a review and a fair credit or refund.[18]Doesn't apply if access, water or power was missing, or the scope changed after booking. | Report problems within 24 hours with photos (72 hours for bond and move-in cleans) for a re-clean of those areas the next business day; then a credit or refund of up to 100%, at its discretion.[12]Hourly bookings aren't covered. | If you're unhappy, the team returns to fix it; its booking terms say no refunds of any kind are given.[19]Bond cleans must be reported within 5 days; no window stated for other cleans. | If anything is missed on a flat-rate clean and you tell it within 24 hours, it comes back to fix it at no extra cost.[7]Its terms say complaints must be lodged within 12 hours. | Match Guarantee: if you're unhappy with a regular match, it finds another and the next service is free.[5]Free replacements for 6 months on regular services. |
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| Cancelling or rescheduling | Free with at least 24 hours' notice. Inside 24 hours, a fee may apply under the current terms.[6]If the cleaner can't get in after 20 minutes, the booking is cancelled and the lockout fee in the current terms applies. | Free more than 24 hours before; within 24 hours, 40% of the booking.[12] | Regular cleans: 50% if cancelled less than 24 hours before. One-off cleans: 48 hours' notice, or a charge of at least 3 hours at the hourly rate.[3] | Free more than 24 hours before the clean; a flat $60 fee inside 24 hours; a no-show or lockout costs 70% of the booking total.[20] | No agency cancellation fee; it asks for 48 hours' notice.[10]Workers may set their own cancellation fee. |
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| When you pay | A card hold about 48 hours before the clean; the charge is taken after it.[21]Visa, Mastercard or American Express. | Card only. A hold for the full amount about 2 days before, and the charge after the clean.[12] | Regular clients pay the cleaner on the day by cash or EFT. For one-off cleans, card details are taken the day before and charged after the clean.[19] | Your card is pre-authorised (held) the day before the clean and the final amount is charged once the visit is complete.[7] | You pay the worker directly on the day, by cash or bank transfer.[10] |
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